Restoration service · 24/7 emergency response

Fire Damage Restoration

Fire damage restoration is the cleanup and recovery work after a fire: removing soot and smoke residue, controlling odor, and addressing the water damage left by firefighting efforts. Smoke travels through the whole structure, so the response covers far more than the burned room. If you have fire damage, call now.

Living room during fire damage restoration with a technician assessing soot-cleared surfaces

What this service involves

Fire damage is smoke, soot, and water all at once

A fire leaves behind more than charred materials. Smoke and soot travel through ductwork, walls, and fabrics, coating surfaces throughout the home, and the water used to extinguish the fire soaks what the flames spared. Restoration work has to handle all three: the burned materials, the soot and odor, and the water damage.

Metro's fire response starts with securing the property and assessing the full extent of the damage, then cleaning soot from surfaces, treating and deodorizing smoke-affected areas, drying water-damaged materials, and coordinating repairs. The goal is a home that is clean, odor-free, and safe to return to.

  • Soot and smoke residue cleaning
  • Odor control and deodorization
  • Water damage from firefighting efforts
  • Assessment of what can be restored
  • Coordination with your insurance claim

What a professional fire damage restoration job includes

Damage assessment

The full scope of fire, smoke, soot, and water damage is documented.

Soot and smoke cleaning

Surfaces, contents, and structural areas are cleaned of residue.

Odor removal

Deodorization treats smoke odor in air, fabrics, and materials.

Water damage response

Water used to fight the fire is extracted and the structure is dried.

Repair coordination

Damaged materials are repaired or replaced to complete the restoration.

The process

How fire damage restoration works at Metro

From the first call to the final check, every job follows the same disciplined sequence.

  1. 01

    Assess and secure

    The property is assessed and protected from further damage after the fire.

  2. 02

    Clean soot and smoke

    Affected surfaces and contents are cleaned of soot and smoke residue.

  3. 03

    Deodorize

    Odor control treats the lingering smoke smell throughout the home.

  4. 04

    Dry water damage

    Extraction and drying address the water from firefighting.

  5. 05

    Repair and restore

    Damaged materials are replaced and the property is made livable again.

When to call

When should you call about fire damage restoration?

Call for fire damage restoration as soon as the fire department clears the property. The longer smoke residue sits on surfaces, the harder it is to clean, and the water damage from firefighting should be dried quickly, just like any other water loss.

(248) 617-0738
  • A fire affected any part of your home or business
  • Smoke odor is present throughout the property
  • Firefighting water soaked floors, walls, or furnishings
  • You need an assessment before your insurance claim

Straight answers

Fire Damage Restoration questions, answered directly

Does smoke damage the whole house or just the fire room?

Smoke circulates through the property's air and ductwork, so soot and odor can coat surfaces in rooms far from the fire. That is why professional fire restoration assesses the entire structure, and why we advise against wiping surfaces before trained crews arrive.

Why do you address water damage too?

Firefighting uses large volumes of water, and that water soaks floors, walls, and contents just like any other water loss. If it is not extracted and dried quickly, it causes secondary damage on top of the fire damage.

What should I do right after a fire?

Follow the fire department's instructions, and only re-enter the property when officials say it is safe. Protect the property from further damage where possible, document the condition for your claim, and call a restoration company for an assessment.

Emergency assistance

Need fire damage restoration help right now?

Active water damage moves fast. One call connects you with the restoration response available in your area.

(248) 617-0738  /  24/7 emergency assistance

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